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Over the previous couple decades, Komatsu has evolved to become a international giant thanks to their strength and competence within the diverse fields of logistics, excavating, construction and mining. By means of modern models and technological superiority, they continue to be at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded immensely. Utilizing their superior production features and modern design approaches, Komatsu has become known to fabricate the kind of durable and dependable forklift that clients across the globe have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was created to meet the increasing need for its goods in the North American marketplace. To better costs and efficiencies, a state-of-the-art facility was developed in Covington, Georgia in 1990, to unite all U.S. Komatsu Forklift product support and manufacturing operations.
Remaining one of the leading suppliers and manufacturers of rugged and modern forklifts at the moment, Komatsu Forklift U.S.A., Inc continues to satisfy their customers’ needs globally. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s satisfied clients along with their North American consumers.
After years of providing consumer service and maintaining rapport, Komatsu Forklift understands that meeting the customers’ wishes is paramount. All original product enhancement at Komatsu starts first with the client. By welcoming participation and opinions, they are able to establish client wants and expectations then cultivate innovative creations and then build to exceed Komatsu Engineering Standards. Assuring consumers that quality is planned from the beginning and maintained throughout the manufacturing, service and product sales processes, allows Komatsu to end up with a first-class product from start to finish.
Komatsu engineers are specialized professionals in crafting forklifts, construction equipment and heavy duty equipment. Their design ingenuity and expertise assures that each new piece of equipment will hold up in the toughest environments and have the capacity to withstand the roughest applications. Adherence to strict engineering standards allows Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and rigorous internal quality standards all add to top-quality forklift products. Komatsu Engineering Standards translate the current and progressive expertise used in advanced mining and construction equipment into world class equipment.
The state-of-the-art facility in Covington, Georgia has all the essential requirements for full scale manufacturing. This plant can take unprocessed steel and manipulate it by preparing, welding, and fabricating it. When assembled and painted the forklifts are ready to leave the plant and enter the marketplace. Maintaining quality control throughout the duration of the manufacturing process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes given that a product is only as valuable as the individuals who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their committed dealer networks who strive to exceed expectations. Specialized in all elements from product sales, service or operating education, or aftermarket support, their diverse network of experienced and capable experts are available. Komatsu Forklift Dealer locations across the country have a Komatsu OEM components on-hand to offer the essential service required to keep customers’ operations running smoothly. Computerized, real-time access with next day transport from their highly automated circulation center is another option. The on-line K-Link system assists dealers with online parts management, service and acquisition for all major lift truck models.
At Komatsu Forklift U.S.A., Inc. they understand that their world-class businesses depend on Komatsu forklifts in their day-to-day operations. So Komatsu focuses their attention on their national account consumers permitting them to benefit from a unique relationship that facilitates them adapt their relationship in order to boost customer output and profits. Komatsu nationwide account clients have access to on-line components and service support system and a comprehensive fleet administration program, providing the ability for Komatsu to be their total solution for any forklift worries.
The dependable and efficient personnel at Komatsu Forklift U.S.A., Inc., are focused on providing their customers an exceptional experience no matter whether it is through product sales, training, maintenance, or aftermarket support. They want to guarantee the level of consumer service offered will help their clients meet or exceed their goals and build a successful business/client partnership in the process. Komatsu strives to understand each of their customers’ unique methods of doing business and enjoys working together to develop a plan to best insure their ongoing success.
